Available Countries : 
Asia : Taiwan, Korea, Singapore, Hong Kong, Thailand, Malaysia
North America : United States  /  Oceania : Australia, New Zealand
UK, Germany, Switzerland, France, Netherlands, Italy, Spain
Other countries are in preparation for response. If you would like to purchase in a country that is not covered, please contact us by e-mail.

Follow the 4 easy steps below

1. Send email (Fill in the following contents)
- Name
- Email
- Shipping address (Your Address, State, Postcode, Country)
- Phone Number
- ITEM URL ( Please copy and paste the URL from our online store of your selected item)
OR address the name of the items including the color and size
- Size / Color / Type
- Message (if you need)

*Please note that we will not accept returns or exchanges of any items purchased from our web-store. Therefore, please DOUBLE CHECK your selected items before placing your order. We apologize for the inconvenience.
2. Receive an email
We will send you an email regarding the total cost of your selected items including the shipping fee with a bill of PayPal.
All orders will be sent by airmail or FedEx.
- The shipping fee may differ depending on the weight of your shipment and delivery address. We will inform you of the shipping fee with your invoice.
3. Pay by PayPal
We only accept payment through PayPal.
Please click the link in the email and complete your payment.
Please make sure your shipping address you provide us matches the address that is stated on your PayPal account.
We may have to cancel or delay your shipment for security reasons when there is a discrepancy.
Please be aware that certain items may be subject to additional custom duty fee. After we have received your payment, we will send the package within 2-3 business days.

4. Receive your order!
You will receive a link to your e-mail with the tracking number after the shipment has been made.
Shipment may take up to 3-10 days. If you have any questions or concerns regarding to your order, feel free to email us and we will get back to you immediately.
Thank you. 


2-27-1 Simouma, Setagaya-ku, Tokyo, 154-0021 JAPAN 
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Hours: 11:30-18:30
Mail: info@gondoa.com